Frequently asked questions
What is AppsGrid?
AppsGrid gives you one API key and one balance for text, image, video and voice AI models from OpenAI, Anthropic, Google, ElevenLabs and others. You don't need a separate account or card for each provider.
How does billing work?
Pay as you go. Top up your balance, and each request deducts its exact cost. There is no subscription and no monthly minimum. Every charge is listed in your dashboard.
Can I pay in Pakistani rupees?
Yes. Top up in PKR with a Pakistani debit or credit card or bank account, or in USD with an international card. Both go into the same balance.
Is it compatible with the OpenAI SDK?
Yes. For text, image, embedding and speech models, point any OpenAI SDK at https://api.appsgrid.co/v1 and use your AppsGrid key. Video and other long-running models use a simple jobs endpoint.
What happens if a request fails?
You are not charged for requests that fail on the provider's side. The amount reserved for that request goes straight back to your balance.
Do you store my prompts and outputs?
We keep request metadata (model, size, cost) for billing and your usage history, but not the text of your prompts. Generated media files are kept for up to 30 days so you can download them. We never use your data to train models. See the Privacy Policy for details.
Can I get a refund?
Yes. Unused top-ups can be refunded within 14 days of purchase, and failed requests are never charged. See the Refund Policy for details.